You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
tansie
11 months agoNew member | Level 2
.Dropbox file appeared in my Dropbox folder after data hack
My computer was hacked and data stolen. After this I noticed a cache file and .dropbox file became visible to me in my list of folders and files. In opening properties the .dropbox file security ta...
- 11 months ago
Rich. Thank you so much. I absolutely don't understand any of it. Am thinking the guy that checked out my computer for nasties loaded by the hacker enabled them in his search. Never occurred to look at other files' properties as am in uncharted territory with stolen data. Jumping at everything that goes bump in the night.
Hannah
11 months agoDropbox Staff
Hey tansie, thanks for reaching out to us.
It sounds like you might have enabled hidden files for your computer and that's why you're able to see the .dropbox file etc.
Can you try disabling that, to see if it helps?
Keep me posted.
- tansie11 months agoNew member | Level 2
Thanks Hannah, but I'm more concerned about the listed entities other than myself that are present. No one other than myself should have access to my Dropbox. Can you explain SYSTEM and administrators to me and why they are listed? Again, I'm really nervous as all my data was stolen, a lot of which was on Dropbox.
- Rich11 months agoSuper User II
tansie wrote:
... I'm more concerned about the listed entities other than myself that are present. Can you explain SYSTEM and administrators to me and why they are listed?
Those entries are from your operating system and are completely normal. SYSTEM is an account used by Windows for system tasks, and Administrators is the default admin group for your computer. Look at the properties of almost any folder and you'll see the same thing.
I would advise that you don't remove those entries unless you understand Windows permissions and know what you're doing.
- tansie11 months agoNew member | Level 2
Rich. Thank you so much. I absolutely don't understand any of it. Am thinking the guy that checked out my computer for nasties loaded by the hacker enabled them in his search. Never occurred to look at other files' properties as am in uncharted territory with stolen data. Jumping at everything that goes bump in the night.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!