We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Michael_XIII
6 years agoHelpful | Level 5
Syncing problem on one Linux
Hi all!
After installing Dropbox v79.4.143 on Lubuntu 18.04 (64bit) I log in to my account and downloads start to ~/Dropbox folder normally. After downloading all my files, none changes in files detected and not synced to the cloud.
I am read all manuals and make anything
- reinstall
- reboot
- unlink-link account
- remove the package, delete hidden Dropbox directories install it again
- tried deb instead apt-get
- check firewall
- etc
Dropboxes on 2 different stations work fine (Mac & identical Lubunu)
At this moment with all movement listed earlier, I could get 2 states of the Problem
1) Fresh downloaded directory which not upload changed files (no moving arrows in the icon ). Changed files tracked as changed - but not uploading there happens
2) The hanging system with spinning arrows in the icon, but none sync indeed. All files marked as not tracked
$ dropbox filestatus Dropbox/New\ Signifer/
Dropbox/New Signifer/: unwatched
$ dropbox status
Syncing...
Any ideas?
Hi Michael_XIII,
Take a look at "Early releases" in your general settings. Make sure they are turn off. Can you post results from following commands:
ls ~/.dropbox-dist | grep dropbox-lnx
ls -l ~/Dropbox | grep New\ Signifer
echo $USERWalter, Ubuntu, Lubuntu, Xubuntu, Kubuntu... all are same Linux distribution! Only difference between is default desktop manager, nothing more. Even more, you can install anyone of them and add additional or change desktop manager. The difference in the name is just for convenience and it's not a restriction! So, the statement "your exact distro (Lubuntu) is not currently supported" is not very consistent. Or may be I miss something :thinking: Is Dropbox restricted to particular desktop manager? This is missing in system requirements you mentions. (and that don't have to be in) :wink:
- WalterDropbox Staff
Hello there Michael_XIII - sorry to hear about this.
Even though your exact distro (Lubuntu) is not currently supported, you may be able to use our desktop app but YMMV.
At this point, all I can suggest is that you make sure you're meeting our minimum requirements as outlined in the following page and try again:
https://help.dropbox.com/installs-integrations/desktop/system-requirements#linux
I hope this helps to some extent and please keep me posted!
- ЗдравкоLegendary | Level 20
Hi Michael_XIII,
Take a look at "Early releases" in your general settings. Make sure they are turn off. Can you post results from following commands:
ls ~/.dropbox-dist | grep dropbox-lnx
ls -l ~/Dropbox | grep New\ Signifer
echo $USERWalter, Ubuntu, Lubuntu, Xubuntu, Kubuntu... all are same Linux distribution! Only difference between is default desktop manager, nothing more. Even more, you can install anyone of them and add additional or change desktop manager. The difference in the name is just for convenience and it's not a restriction! So, the statement "your exact distro (Lubuntu) is not currently supported" is not very consistent. Or may be I miss something :thinking: Is Dropbox restricted to particular desktop manager? This is missing in system requirements you mentions. (and that don't have to be in) :wink:
- Michael_XIIIHelpful | Level 5
@Walter, your post is ABSOLUTELY missing and not required, showed that you are not professional in this indeed. Fail. Bye.
@Здравко thank you for good answer!
The problem was fixed by setting the correct permission on the directory by chmod. Shame on Dropbox for not checking this situation...
Ticket closed
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!