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Forum Discussion

michel Salloum's avatar
michel Salloum
Explorer | Level 4
2 years ago

"Send a copy" isn't showing as an option on my Windows context menu

hello folks, i don't see the option of ""Send a copy" in the menu in desktop anymore:  
Desktop
Dropbox Transfer
Windows
MarcoAntonioSc's avatar
MarcoAntonioSc
Explorer | Level 4
2 years ago

Having the same problem here, it started this week. I tried updating the Dropbox app, but its the same.

 

Windows 10 

App V183.4.7058

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey MarcoAntonioSc, I just sent you a ticket, in order for us to have a closer look into this! 

    • Carles36's avatar
      Carles36
      New member | Level 2
      2 years ago

      I have the same problem: when selecting multiple items and right-clicking on them, the only available options are "Online Only / Also Offline" (my OS is in Spanish, so I don't know the exact wording, sorry). It started one week ago aproximately, I guess with the last update.

       

      I'm on Windows 10 Pro 19045.3448

       

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey Carles36 - sorry to hear about this.

         

        Would it be OK if we reached out via email to have a further look into this? 

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