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Forum Discussion

Helpful | Level 6

12 months ago

"Send Feedback" is broken

When I click "Send Feedback" in the Dropbox menubar icon, in order to file a bug report, the app makes my web browser open:

https://www.dropboxforum.com/t5/Dropbox-for-macOS-12/cmp-p/grouphub%3ADropboxforMacOS12

which redirects immediately to:

https://www.dropboxforum.com/t5/Dropbox-for-macOS/cmp-p/grouphub%3ADropboxforMacOS12

which then gives me this error:

Dropbox v189.3.8308

macOS 13.6.2 (Ventura, ARM)

Walter
11 months ago
I was referring to the bug report you mentioned in your OP hzee

Anyhow, we've added you to the group now and you should have permissions to post there.

Could you give it a go and let us know how it goes?

Walter
Dropbox Staff
11 months ago
Hey hzee - thanks for bringing this to our attention.

Could you try accessing this page from another browser or after clearing your browser's cache to request access to the MaOS beta forum?

Please let me know if you still get an error.
- hzee
  Helpful | Level 6
  11 months ago
  Yes I just tried clicking on that link in an incognito/private window and still get the same error.
  - Walter
    Dropbox Staff
    11 months ago
    Thanks for the update hzee
    
    In that case, would you mind sharing your report here so that we can take a look and assist further?

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