We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

DennisDevine's avatar
DennisDevine
Helpful | Level 6
4 years ago

Linux syncing with an External Drive

I have been unable to sync DropBox folder to an external drive. I have an NVMe drive and a 4tb external and the limited interface of Dropbox does not display my other drives when I go to change pr...
Desktop
Linux
Organize
Share
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hey DennisDevine, thanks for reaching out and happy Friday!

What is the sync status of your Dropbox application, please?

Also, are your drives properly mounted?

When you go to the preferences to move the Dropbox folder, what options do you see? Only internal drives?

Lastly, make sure you have the correct system requirements for using the Dropbox application.

Keep me posted!
  • DennisDevine's avatar
    DennisDevine
    Helpful | Level 6
    4 years ago

    The problem is the interface, not allowing me to access my external drive via the 
    limited DropBox finder interface. So, I need a work-around for that problem.

    It works if I put it on my local drive, but I only have 1TB and my DropBox is close
    to 1.5 TB now, so I need to use my external drive. Any help would be appreciated.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Hi DennisDevine, currently we only officially support Ubuntu and Fedora for Linux installations.

      What options do you currently see when you open the preferences in the app? A screenshot showing this would be helpful.
      • 1000101BIN's avatar
        1000101BIN
        New member | Level 2
        4 years ago

        I'm also having this issue, external drives (sata SSD) are mounted, but Dropbox only gives option for '/' directory and not '/sda1/'. Ubuntu 20.04.

         

        EDIT: Solved this issue for my case. I changed the mount point of the other SSD to be within '/'.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!