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Forum Discussion
Dropbox transfer thumbnail no longer shows on WhatsApp
hello now when send on whatsapp link dropbox transfer thumbnail not working
this old screenshot
and this now
I really need you back to old one
I was sending a link now and found that the problem was solved
thanks dropbox you are the best
Jay
Dropbox Staff
Dropbox StaffHi eretaval, thanks for bringing this to our attention.
Do you get the same behavior when using another service, or only in Whatsapp?
Have you tried contacting them for assistance, since it's related to their program?
This will help me to assist further!
Hi Jay, as far as I know, the issue is still present in most messaging services: instagram, etc.
The link appears the same, no thumbnail or title 😞
I've tried different devices, browsers, clearing cache and it still looks the same.
Please let us have the links as they used to be, these new ones are awful and unpractical.
I was sending a link now and found that the problem was solved
thanks dropbox you are the best
- It's not solved, I am having this blank thumbnail image, when I sent to whatsapp with the dropbox link. It happened since 21 Aug 24. When is dropbox going to fix this issue?
