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Forum Discussion
Dropbox transfer thumbnail no longer shows on WhatsApp
hello now when send on whatsapp link dropbox transfer thumbnail not working
this old screenshot
and this now
I really need you back to old one
I was sending a link now and found that the problem was solved
thanks dropbox you are the best
I noticed that from around the start of June, whenever I share my dropbox links through WhatsApp (either mobile or desktop) they no longer appear like they used to with thumbnail and title, a little detail that was extremely helpful when searching for a link or delivering to a client. Now, whenever I share a link, it only appears as an ugly generic link with a description of what Dropbox is as a service.
- Jay
Dropbox Staff
Hi eretaval, thanks for bringing this to our attention.
Do you get the same behavior when using another service, or only in Whatsapp?
Have you tried contacting them for assistance, since it's related to their program?
This will help me to assist further!
Hi Jay, as far as I know, the issue is still present in most messaging services: instagram, etc.
The link appears the same, no thumbnail or title 😞
I've tried different devices, browsers, clearing cache and it still looks the same.
Please let us have the links as they used to be, these new ones are awful and unpractical.
I was sending a link now and found that the problem was solved
thanks dropbox you are the best
- Same on Viber and telegram
So problem in your link discretion data
Not show what in link and this problem is new form one month ago I think
