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Forum Discussion

timbr's avatar
timbr
Helpful | Level 5
3 years ago

This file cannot be previewed because you are offline

Hi, Since a while, I see this message when trying to view a dropbox link shared by others. I get this on Chrome, on Firefox and on Safari, so this is not a browser specific issue. Here's one exampl...
Desktop
Preview
Share
Shared Links
Web
Tommy Tran's avatar
Tommy Tran
New member | Level 2

I also have the same problem. Can you help me

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting here, Tommy Tran!

 

Are you having this issue with a specific shared link or with various links that have been sent to you?

 

Have you tried any of the suggestions proposed in this thread, like switching browsers etc?

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