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Forum Discussion
Getting an error (5XX) on the website
Hello DropBox,
Currently receiving Error (5XX). How long does it generally take to resolve this?
Thank you!
Just got in!
- Rich
Super User II
The Dropbox.com website seems to be back online, though the status message still reads that there are issues. If it's still not working for you, please be patient and try again.
For me, it's back online, but just after attempting for about an hour at least.
I am trying to log in through my web browser (Chrome) on a Mac and keep getting this error:
Error (5xx)
Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.
Any ideas how to resolve this? Another coworker is having the same issues on a PC. Is this on our end, or Dropbox? When I check https://status.dropbox.com/, everything looks ok.
Same does anyone have any idea on when I will be able to access my files???
same!
Same on our end
Aqui no Brasil também estamos com esse problema.
same
When I correctly logged in using my password, I was sent and email with a code. I entered the code, then was taken to a screen that said my password was incorrect. When I tried to change my password, I was also given the same error, but received an email stating that my password was successfully changed. It appears that I'm locked out of my account.
- Rich
RosebudAnne wrote:
Error 5xx when trying to log in
Wait a while and try again. There seems to be a disruption in service at this time.
Thanks.
I seem to be getting a 5XX error. Trying to review work from my team but saying there's a server error. Wanted to report it to Dropbox. Didn't know if there is a place to track when this issue will be resolved. Thank you.
I'm getting the same error message. Thanks for posting.
Hi there
I tried a few times to login to Dropbox, but I keep receiving an error message: "Error 5xx". I also tried with my phone and can't access at all. Does anyone know what that could cause?
Me sale el error 5(xx). Qué puedo hacer???
Same here! 🙋🏻:female_sign:
I am having the same issue as well.
Samezzzzie 😪
