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Forum Discussion

CHCLS's avatar
CHCLS
New member | Level 2
2 years ago

Getting an error (5XX) on the website

Hello DropBox,   Currently receiving Error (5XX). How long does it generally take to resolve this?   Thank you! 
Error Messages
Web
RosebudAnne's avatar
RosebudAnne
New member | Level 2

When I correctly logged in using my password, I was sent and email with a code. I entered the code, then was taken to a screen that said my password was incorrect. When I tried to change my password, I was also given the same error, but received an email stating that my password was successfully changed. It appears that I'm locked out of my account. 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
RosebudAnne wrote:

Error 5xx when trying to log in

Wait a while and try again. There seems to be a disruption in service at this time.

 

 

  • EM2023's avatar
    EM2023
    New member | Level 2
    2 years ago

    Thanks.

  • ludovica sama's avatar
    ludovica sama
    New member | Level 2
    2 years ago

    Ho provato a ricaricare la pagina ma non fuziona 

  • Kitriesnaki64's avatar
    Kitriesnaki64
    New member | Level 2
    2 years ago

    Any idea when should be resolved?

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