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timelesstrials's avatar
timelesstrials
New member | Level 2
4 years ago

dl.dropboxusercontent.com link not working

I have a file on Dropbox below and when I change the link to dl.dropboxusercontent.com it doesn't work. Are there other formats for file sharing links?   [Removed as per Community Guidelines]...
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  • Jay's avatar
    Jay
    4 years ago
    The dl.dropboxusercontent.com isn't meant to be used for previewing links directly, the raw=1 method is the only official way that files could be previewed.

    If Shopify is unable to use the raw=1 link, you could try contacting them directly to see if they can allow this on their site.
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hi timelesstrials, thanks for messaging the Community!

In general, we don't recommend using this method to preview files on the site.

Instead, you can change the shared link dl=0 to raw=1 for the file to preview.

If you need any more details, feel free to message back!
  • timelesstrials's avatar
    timelesstrials
    New member | Level 2
    4 years ago
    I tried changing to raw=1 but it still doesn't work. dl.dropboxusercontent.com is the only way Shopify will accept Dropbox links for image transfer. Not sure why this link structure is not working.
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      The dl.dropboxusercontent.com isn't meant to be used for previewing links directly, the raw=1 method is the only official way that files could be previewed.

      If Shopify is unable to use the raw=1 link, you could try contacting them directly to see if they can allow this on their site.

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