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1716 TopicsThe shared link I sent out truncates the names of files included. Can I adjust the name column?
I’m trying to share a collection of files with non Dropbox users by sending them a link. The files have long names. When the recipients click on the link they get a list of files with very shortened names, such that they cannot tell at a glance which file is which. On the other hand the column showing the size of the files is much wider than needed. Is there any way to give more space to the names of the files? Also, why is the file order seen by the recipients not the same as the order I see in my own Dropbox folder?32Views0likes7CommentsMy web account keeps freezing whenever I'm idle for more than 20 minutes.
I don't know what exactly has been changed, but being idle in a Dropbox folder on Web while working on a project (20-30 mins) causes issues with creating a new folder, or trying to move/copy/rename etc. It just freezes, and a refresh of the page keeps the page in a "loading" state. You have to fully close the tab and load Dropbox afresh for it to work again. Very, very, very annoying and it ruins the entire workflow. Having to navigate through all folders again to get back to where I was. Also please allow this "suggestion" for where you want to move/copy something to be toggled on/off, because it hasn't provided me the correct location once and it always loads in late causing a missclick...25Views0likes3CommentsHow can I view the number of files and images in a folder?
This seems like a simple enough task but I can't figure out how to view the number of anything in a folder. For example, how many of my images have transferred from my phone to my dropbox account? What's the difference between the "photos" folder in the left hand menu (web version) vs "camera upload" folder on the app? I can see in the "camera upload" folder I have 4922 files. It doesn't distinguish between photos or videos. This number is useless to me unless I know the origin of the photos. I know I don't have 4922 photos on my phone. I have 8800 photos in my iCloud and 396 videos in my iCloud. On my phone, it says my photos are about 3G. Maybe I'm asking too much, I used to have Box and I can see the number of items in a folder so I can see if what I'm uploading is matching. Why is this so hard? Any help would be greatly appreciated. Thanks241Views0likes11CommentsNo sound on my videos when previewed on the Dropbox site, why?
Hello, My videos play sound and video 100%, but when I upload them to Dropbox, there's no video, only sound, but the file size and file type remains the same. This issue suddenly started, before that there was no problem. Please help me fix this. Thank you!8Views0likes1CommentUnable to upload 250 GB from WIN11 laptop both from web and desktop app
I pay for Dropbox Plus and have heaps of cloud space to upload to. Unfortunately I can't seem to be able to upload a 250GB folder whether I use the website or the Desktop APP. Am I missing something fundamental or is 250GB over a limit. It's driving me nuts. Thanks for any help. Vic22Views0likes3CommentsMy shared links can't be viewed properly (the content isn't showing).
Hello team, When I click on the 'share' button on a folder to generate a link, and then view the link, I can't view the database properly. This persists on all browsers, and devices including mobile. Find attached an image.Solved78Views2likes8CommentsSpecial folder act as "web server"
Well, I've using Dropbox as my webserver at the beginnings, but due to security Dropbox disable this function, but I suggest only allow a special folder can use HTML code with no scripting support, no dynamic function except plain HTML, this can save my cash hosting some webpages and make use of the Dropbox storage for some PDF files sharing.24Views0likes1CommentPerformance issues with a Team account on the website
Hi everyone, This is my first post here, so I’ll start with a brief introduction. My team and I run a photo- and videography company based in Amsterdam. We rely heavily on Dropbox for uploading and previewing files in our daily workflow. For years, we used individual accounts, and while not perfect, things were manageable. However, earlier this year, we decided to upgrade to a Dropbox Team account (5 members), hoping for better collaboration and streamlined processes. Unfortunately, the experience has been anything but smooth. From day one, we noticed significant performance issues. The most critical problem is uploading files through the browser. Often, when we try to upload, nothing happens—the page stays stuck in a "loading" state. Refreshing either freezes everything or causes chaos: files start uploading randomly, sometimes double, and often to the wrong folder. We then have to wait for uploads to finish and manually move files to their intended location. This process is extremely time-consuming and frustrating. Previewing files (photos/videos) has also become a nightmare. Sometimes previews load instantly, but more often, we’re stuck refreshing repeatedly, waiting 30-60 seconds per file. It feels like a lottery whether a preview will work at all. These issues weren’t present when we used individual accounts, and it almost seems like Dropbox Team accounts operate on overloaded servers or an entirely different system. We've done all the standard troubleshooting and tested other storage providers to rule out hardware or internet issues—everything works fine except Dropbox. We're using top-tier hardware and the best internet speeds available in Amsterdam. To be clear, I’m not looking for "contact support" suggestions. We've already been down that road. Unfortunately, Dropbox support tends to focus on basic troubleshooting ("Have you tried restarting your computer?") rather than addressing the root cause. Is anyone else experiencing similar issues with Dropbox Team accounts? Are these known problems, or is it just us? Honestly, if this persists, we may need to reconsider our storage provider. We'd love to hear if others have found workarounds or solutions. Thanks for reading, and I look forward to hearing your thoughts.36Views0likes4CommentsI can't delete a large folder due to "1 item couldn’t be permanently deleted" error.
I get this error when trying to permanently delete a folder in my trash. I checked, as suggested in the other discussion about this, and the folder is not shared (this was the problem in the other discussion). In fact, I am the only user on my account and have zero shared folders. I believe the problem is because the large amount of files within the folder, there are 37k, but I could be wrong. I have tried to delete again, as suggested by the error message, and from a different web browser (chrome, edge, and firefox), as suggested in the other discussion, all to no avail. I can not open the deleted folder to select files to manually delete, all though even if I could then it would be too tedious due to the large number of files. In general, I would really appreciate a clear all trash button or even better, an option to completely turn trash off.Solved35Views1like4Comments