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163 TopicsHow can I get the old file view back?
Hi, How do I remove 'Recents' as I login now and I can't get to see my files and folders...I can't even get using the menu on the left hand side!! If this is a 'fancy new development' then the cheif development manager at Dropox need to loose his job!!! Total nightmare!!Solved13KViews28likes36CommentsError 500 when trying to access the Dropbox website
Unable to access dropbox website or my files - keep getting this message : Error (500) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out ourStatus Pageto see if there is a known incident, ourHelp Centerandforumsfor help, or head back tohome.Solved13KViews7likes65CommentsHow user-friendly is Dropbox on mobile, and how seamless is your collaboration with your team?
Hey everyone! I'm Ela, a Product Manager at Dropbox. Our team is dedicated to improving the Dropbox mobile application to ensure a seamless and user-friendly experience for efficient team collaboration. I'm eager to learn about your usage of Dropbox on mobile (iOS or Android). Particularly, 1. Which features on Dropbox mobile do you find challenging or difficult to use? 2. Whencollaborating with your team on Dropbox, what specific issues do you encounter, and are there any limitations in the product that you've come across? Additionally, have you developed any workarounds for these challenges? Your valuable insights will guide us in addressing these challenges and improving Dropbox. If you're using Dropbox with your team and are open to collaborating with us and shaping the future of our product, simply write "I'm okay for Dropbox to contact me by email" in your response. Your feedback is crucial in making Dropbox even better. Thank you!10KViews6likes24CommentsHow to expand left sidebar width on the website?
How can I expand the left sidebar width. I have many levels of files and I can not see the names of folders that I want to move files into. As you can see below, all I can see is the first letter of the folder "A" and there are several of them. I want to be able to expand the left sidebar so I can see the names of those folders and not just the first letter. I was able to do it before, but not now for some reason. Thanks!1.6KViews3likes6CommentsSafari 16.1 (macOS Ventura) cannot access Dropbox files
Safari cannot open the page.The error is: "The operation couldn't be completed. (kCFErrorDomainCFNetwork error 1.)" (kCFErrorDomainCFNetwork:1) Dropbox recently moved itself to "a safer location", i.e., ~/Library/CloudStorage/Dropbox. Everything was fine. Afterward, I upgraded macOS to 13.0 (Ventura). Safari is now ver 16.1 and cannot open html files stored in Dropbox. All other apps appear to be quite happy with cloud versions of Dropbox files, including Chrome, TextEdit, macVim, Terminal, etc. Probably something minor, but not sure what.Solved5.3KViews3likes28CommentsURL to link account in Linux does not work
I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work. I can relaunch dropbox and it brings up another invalid URL. There is also no options I can find other than this invalid URL to link the account and get dropbox working. Where can I get a valid URL to link my computer? How can I make this work? Or do I need to find another service?Solved13KViews2likes47CommentsDownload option missing
I know this has worked before, so I must be doing something wrong. Downloading seems to be missing. Specifically, I'm trying to download a folder, but I can't find how to download a file without opening it either. There is no Download button anywhere I can find in the window. And when I right click on the folder or file, I don't see either Download or Open. I've tried two browsers (Chrome and Firefox) and am in Windows 10.Solved12KViews2likes7CommentsAll Contact Support pages give only 500 Error
I was attempting to start dropboxd on linux. It hangs on PyQt5 so I knew it was time to contact support. I searched for Dropbox support, clicked on the links and get nothin but 500 errors. Clicked the link for "Priority email support" --> 500 error Always 500 error The DB status page only list an android problem I have tried this in Chrome and Firefox on both Windows and Linux. The problem is obviously at Dropbox's end. Does anyone know anything about this or have any ideas? Thanks623Views1like2Comments