We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
I received an email that my team is locked - how can I save my files?
Hello , this morning I received this email from you ( screenshot below ) and that my team will be blocked etc , I'm not aware that I'm starting a team , rather I don't remember because I've been using DropBox for 10 months and I have the Basic plan or the free one . My point is that I don't want to lose my files because there are folders of my minecraft modpack via Technic Launcher , and most importantly dropbox suits me and it's the only one that works :d . And most importantly I don't even know how it's meant to be Team , please explain more . Thank you
I disbanded my Dropbox team and now my account has been deleted.
I have PROFESSIONAL account that i use SOLELY for my business. I had decided to try "TEAM" with a freelancer that I use for my business and decided that TEAM does not do anything for us and decided to not make my trial period a thing for my business. When I agreed to disband the TEAM I figured it was only for the TEAM member & data with that TEAM FOLDER but DB made my ENTIRE account inactive. My entire business data sits within Dropbox so imagine my shock. Now, I read that TEAM ADMIN can restore but here I am the TEAM ADMIN and I am myself INACTIVE with DB and not sure where to go since their customer service is non-existent. I created a new account with diff email just so I could post here
Can't cancel free trial, Dropbox doesn't recognize my account
Dropbox sent me an email to remind me about the end of the free trial. When I login to Dropbox with that email it doesn't recognize my account and just tries to get me to sign up for a new account. There is no way to contact Dropbox support at all. The chatbot doesn't seem to have a live agent available. How do I cancel the trial if I can't log in?
