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Forum Discussion

Helpful | Level 6

7 years ago

GDPR - server location

We are considering purchasing a team account standard.

Does this account guarantee the server location in the EU - or even better in Germany?

We need to know this because of the GDPR.

Jay
7 years ago
Hi there, data stored in Dropbox is located in the EU and US.

We continue to offer to host business customers’ files in Europe if they choose this option however the personal data that is entrusted to us is protected equally under GDPR whether it is hosted in Europe or the US.

Currently the ability to store files on our European infrastructure is available only to European Dropbox Business, Enterprise, and Education customers with 250+ licenses.

Jay
Dropbox Staff
7 years ago
Hi there, data stored in Dropbox is located in the EU and US.

We continue to offer to host business customers’ files in Europe if they choose this option however the personal data that is entrusted to us is protected equally under GDPR whether it is hosted in Europe or the US.

Currently the ability to store files on our European infrastructure is available only to European Dropbox Business, Enterprise, and Education customers with 250+ licenses.
- fh1
  Helpful | Level 6
  7 years ago
  So sad you are treating smaller companies so badly.
  
  If we need to store our data in a right GDPR-complient way, we need to change the service.
  
  We would pay a higher fee for storing data only within the EU - but if it is not possible...
  - Jay
    Dropbox Staff
    7 years ago
    I understand how you feel. If there was another option I would’ve let you know, but the only method to have your data stored on an EU server is as I mentioned previously.
fh1
Helpful | Level 6
6 years ago
Thank you for answering.

Unfortunatly also small companies have to garantee GDPR rules.
- atccodex
  Super User alumni
  6 years ago
  What is the GDPR rule that you are worried about fh1 that Dropbox doesn't fulfill?
  - fh1
    Helpful | Level 6
    6 years ago
    Saving data outside the EU is a major problem.

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