We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Microsoft Office
47 TopicsWhy do I get a "Sorry, we could not find your file. Is it possible it was moved, renamed...?' error?
Error message states "Sorry, we could not find <filename>. Is it possible it was moved, renamed or deleted?" It has not been moved, renamed or deleted. Not all Excel files are affected but this is not the first time this has happened. I have 3 computers and all of them have this issue. I'm using Office 365 on all 3 computers. I would like to get a response from someone who has had this issue and how it was solved. Thanks in advance for your assistance. Regards, PhilSolved157KViews0likes23CommentsWord documents opening as read only in Word app on iPad and iPhone
Many of my new Word documents are opening as read-only whenever I try and edit them on my iPad or iPhone. This is not happening to all of my recent files. It's not even happening to all the files in that particular folder. I can open some older files in the same folders and they are editable, but some files show up as read-only. I can save a copy of the file in the mobile apps and name it the same as the original and then edit that file, but that's a long workaround. Thanks for the help. [FWIW: I recently (last 4 months) got a new laptop, iPhone, and iPad.]Solved14KViews1like2CommentsCannot Open Word Documents in Dropbox
I am synced to open Dropbox documents in the online-only mode on my Surface Pro since it doesnt have a ton of hard drive memory. That has worked well for several years. Recently, my Surface Pro has been unable to open Word documents stored stored in Dropbox. Instead, I get the "Unspecified Error" message. I can open pdf files stored in Dropbox without a problem. What changed? How do I resolve this? I have updated my Windows and Dropbox apps. Thanks.Solved11KViews2likes7CommentsOnly one tab displaying in spreadsheets stored on Dropbox
This morning when we open our spreadsheets on dropbox only one tab is being displayed and we can't access the other tabs on the sheet , if we download the file and open it all tabs are displayed. They spreadsheets are saved as xlsx files on Dropbox. Any idea's why this has suddenly happened ? All were fine yesterdaySolved9.6KViews4likes61CommentsCan't open xlsx files on my mobile device
Recently (maybe the last month to month and a half) I have been unable to open Excel files on my Mobile device. Android S21 Plus Prior to that I could open and edit them just fine. When I try to open an xlxs file, I get the message: File type not supported Couldn't download file. Please try open in another app. Any ideas what has changed?7.6KViews0likes15CommentsExcel File Displaying Chinese Characters.
Hi All. I have a file that I edited yesterday that is now appearing online as chinese characters. If I select the cell, the correct/English version of the word appears, but not when displayed. All other excel files in my dropbox appear in English as they should. On the app, it appears in English, this is only happening online. To troubleshoot I saved the file from my app, downloaded it to my computer, viewed it in Excel where it showed up in English, deleted the dropbox file, then uploaded the English version from my computer, but it is still showing up with the chinese characters. How do I rectify this and view the file on my computer the way it should be??Solved6.4KViews0likes8Commentscan't open excel files on iphone recently
I used to be able to open my excel files in dropbox, on my iphone. I still can open them on my ipad. I've tried reinstalling dropbox on my iphone but that hasn't worked. When I try to open an excel file I get a white screen with the name of the file in grey and the data bytes number in grey and that's it.Solved5.3KViews0likes6CommentsHow to get onenote notes from dropbox and one pc to onedrive to another pc
The description of my problem is a bit long, and I hope you understand all the configurations/problems. PLEASE HELP! I hate it that dropbox has no real integration of onenote, I love both but they don't work together. And now with a new laptop I really have a problem. I just got a new laptop and I use dropbox (this is obligatory, as I have a subscription that I pay for). With my last pc I had onenote-notes in a dropbox folder, so that they were safe in the cloud. Path like c://user/name/dropbox/onenote/name_notebook. And I have used onenote for ages and have A LOT of data in about 10 notebooks. I use it all the time, I need it on my new laptop!!! Now I have the problem how to get the Onenotes to the new laptop. Here I mainly use dropbox as before but I would like to get the notes to onedrive so that I can sync them with my android mobile which is not possible when I have got them in dropbox. Please advise. THANKS! If I can't transfer/copy the onenote notebooks to onedrive please advise how I transfer them onto the new laptop in/with dropbox - I don't get the structure. I know that I can change the path and that I can export but the export. But when I export one notebook into onepkg-file and I click on it on the new pc nothing happens (can't be read, search for app, nothing). Additionally I have old format at my notebooks (sometimes at my old laptop it says "convert into 2010-2013", sometimes "convert into 2007")5KViews0likes3Comments