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Chris_Gore's avatar
Chris_Gore
Helpful | Level 5
3 years ago

Word documents opening as read only in Word app on iPad and iPhone

Many of my new Word documents are opening as read-only whenever I try and edit them on my iPad or iPhone. This is not happening to all of my recent files. It's not even happening to all the files in that particular folder. I can open some older files in the same folders and they are editable, but some files show up as read-only. I can save a copy of the file in the mobile apps and name it the same as the original and then edit that file, but that's a long workaround. Thanks for the help. [FWIW: I recently (last 4 months) got a new laptop, iPhone, and iPad.]

  • I found out the answer. Those particular documents were saved in "compatibility mode". After fixing that in the file>info section, the documents opened in the mobile apps.

  • Chris_Gore's avatar
    Chris_Gore
    Helpful | Level 5

    I found out the answer. Those particular documents were saved in "compatibility mode". After fixing that in the file>info section, the documents opened in the mobile apps.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hi Chris_Gore, happy Monday! 

       

      I'm glad you managed to resolve this on your end. 

       

      Have an amazing rest of your week ahead! 

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