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Forum Discussion
Cannot completely disable Dropbox Backup for an USB drive.
I plugged in a USB drive and got an annoying prompt about backing it up. I've never used the Dropbox Backup feature and don't want to, especially not for a drive I'm using itself as a backup.
I turned off autoplay completely for now in my Windows settings, but I shouldn't have to do that in order not to use Dropbox Backup. The help page for this is out of date and describes a setting that doesn't exist. There appears to be no way whatsoever to disable backups.
So, short of nuking Dropbox completely and moving on to something else for cloud storage, how do I disable the annoying backup feature?
Sorry had to step out for the wife, missed the first response as i was focused mainly on the wrong named to whom the response was for. checked backups on line, and only had two errors from a laptop many years ago, but no other information, especially about external drives.
- Megan
Dropbox Staff
Hey bbob, let's jump right into this!
Would you be able to access your Backup page online, and let me know what you see there?
If you have a screenshot of what you see there, it's more than welcome.
Keep me posted!
- Hannah
Hey Dullard, thanks for posting to our Community.
Can you please go to the "backups" tab in your Dropbox preferences and send me a screenshot of the options you see there.
Also, what's the sync status and version of the Dropbox app, when you hover over your Dropbox icon?
Let me know and we'll go from there.
Hannah, Ihave the same problem and the 'Ask to backup external drives' preference option is turned off. Version of Dropbox is 210.4.4854
