We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Dullard's avatar
Dullard
New member | Level 2
29 days ago

Cannot completely disable Dropbox Backup for an USB drive.

I plugged in a USB drive and got an annoying prompt about backing it up. I've never used the Dropbox Backup feature and don't want to, especially not for a drive I'm using itself as a backup. I tur...
Account Settings
Desktop
Dropbox Backup
  • Walter's avatar
    Walter
    24 days ago

    And what happens if you click on the "Never for this device" option bbob?

     

    Have you tried adjusting your autoplay settings? 

     

    Also, what is your computer's exact OS version, and the version of the Dropbox desktop app?

     

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
24 days ago

Hey bbob, let's jump right into this!

 

Would you be able to access your Backup page online, and let me know what you see there? 

 

If you have a screenshot of what you see there, it's more than welcome.

 

Keep me posted!

  • bbob's avatar
    bbob
    Explorer | Level 3
    24 days ago

    Are you replying to @Dullard or myself bbob?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    24 days ago

    My mistake bbob! Whoops, apologies! I was referring to your earlier message. 🙂

    • bbob's avatar
      bbob
      Explorer | Level 3
      24 days ago

      Yes, i have a png screenshot. but have tried the camera icon to insert it and could not get it to work. is there something easier, like drag and drop?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!