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Forum Discussion

Dullard's avatar
Dullard
New member | Level 2
29 days ago

Cannot completely disable Dropbox Backup for an USB drive.

I plugged in a USB drive and got an annoying prompt about backing it up. I've never used the Dropbox Backup feature and don't want to, especially not for a drive I'm using itself as a backup. I tur...
Account Settings
Desktop
Dropbox Backup
  • Walter's avatar
    Walter
    24 days ago

    And what happens if you click on the "Never for this device" option bbob?

     

    Have you tried adjusting your autoplay settings? 

     

    Also, what is your computer's exact OS version, and the version of the Dropbox desktop app?

     

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
29 days ago

Hey Dullard, thanks for posting to our Community.

 

Can you please go to the "backups" tab in your Dropbox preferences and send me a screenshot of the options you see there.

 

Also, what's the sync status and version of the Dropbox app, when you hover over your Dropbox icon?

 

Let me know and we'll go from there.

  • bbob's avatar
    bbob
    Explorer | Level 3
    24 days ago

    Hannah, Ihave the same problem and the 'Ask to backup external drives' preference option is turned off. Version of Dropbox is 210.4.4854

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