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Trimom62's avatar
Trimom62
Helpful | Level 6
4 years ago

Message from Dropbox about completing date of birth by 1st September or lose Family Plan Access

Does anyone know how to update account details with your date of birth    the link to the article gives not details how to update your date of birth    Hi andy, Due to recent regulations, you...
Account Access
Account Settings
Dropbox Family
Plans
Security
  • Hunter's avatar
    Hunter
    4 years ago
    Hi all, sorry for jumping in.

    I wanted to share the good news that the issue has been resolved.

    Our team has been working hard on the matter, and everything should be back to normal now.

    You can all enter your DOB, by following the link in the email that was sent.

    Thank you for your feedback and reports.

    Apologies for any frustration caused.
andyrhb's avatar
andyrhb
Explorer | Level 4
4 years ago

Same issue for me re Family Room. Spent ages trying to sort it. Nowhere to enter DoB?  Please can you sort this as soon as possible Dropbox?

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