I'm having trouble applying for a position - can I contact HR?

Question

Is there a way to contact HR for tech difficulties for applicants?

Rich · Answer

eu84&nbsp;wrote:
I am using Chrome when it fails ... it still appears as a header in the Edge browser, as well.

Keep in mind that both Chrome and Edge are essentially the same browser. They're both built on Chromium, so if you have a web page error in one of them, there's a good chance you'll have it in the other as well, as they both render pages the same way.
&nbsp;
... it appears that the "Employment" Header title is a required field, but it's just a label, no input field ...
This appears to be an issue with how the page is rendering in those browsers. There is no input field. What you should be seeing is a link below Employment which says Add Another that, when clicked, expands a series of fields for entering employment information.
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This is how it appears with Firefox:
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&nbsp;

Hannah · Answer

Hey savedthroughfaith01, thanks for reaching out to the Dropbox Community.
&nbsp;
Can you let us know exactly what you're having an issue with?
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Do you have any questions?
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Let me know.

savedthroughfaith01 · Answer

So I could not complete the application the page kept getting stuck and I wouldn't know if there was someone I can talk to about completing the application. It just gets stuck and then every time I click next it just freezes and doesn't go anywhere I've tried it on different browsers and different automated hardware as well.

Megan · Answer

Hey savedthroughfaith01, sorry to jump in here!&nbsp;
&nbsp;
Could you let me know the exact application you're having trouble with?&nbsp;

eu84 · Answer

I am having the same issue as described here with a job posting:&nbsp;https://jobs.dropbox.com/listing/5379657(Principal Product Manager, Search)&nbsp;When I submit it appears that the "Employment" Header title is a required field, but it's just a label, no input field, so there's no way to remediate this and actually submit the application page successfully. I've included a screenshot of the red error message text and the asterisk showing this section header is somehow a required field. All other required fields are confirmed to be filled in and marked with a green check icon.&nbsp;&nbsp;&nbsp;Please advise when this is resolved so that I may attempt to resubmit. Thank you.

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I'm having trouble applying for a position - can I contact HR?

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