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savedthroughfaith01's avatar
savedthroughfaith01
New member | Level 2
2 years ago

I'm having trouble applying for a position - can I contact HR?

Is there a way to contact HR for tech difficulties for applicants?
FAQ
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savedthroughfaith01's avatar
savedthroughfaith01
New member | Level 2
So I could not complete the application the page kept getting stuck and I wouldn't know if there was someone I can talk to about completing the application. It just gets stuck and then every time I click next it just freezes and doesn't go anywhere I've tried it on different browsers and different automated hardware as well.
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey savedthroughfaith01, sorry to jump in here! 

 

Could you let me know the exact application you're having trouble with? 

  • eu84's avatar
    eu84
    Explorer | Level 4
    5 months ago

    I am having the same issue as described here with a job posting: https://jobs.dropbox.com/listing/5379657

    (Principal Product Manager, Search)

     

    When I submit it appears that the "Employment" Header title is a required field, but it's just a label, no input field, so there's no way to remediate this and actually submit the application page successfully. I've included a screenshot of the red error message text and the asterisk showing this section header is somehow a required field. All other required fields are confirmed to be filled in and marked with a green check icon.

     

     

     

    Please advise when this is resolved so that I may attempt to resubmit. Thank you.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hey eu84! Do you see the exact same thing on another browser and/or even incognito mode on your current browser?

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