We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
I want to cancel my Dropbox Sign subscription and get a refund for my payment
So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
Hey SamuelWakeman, thanks for taking the time to write on our Community.
Can we actually send you an email, so we can look into your request internally?
Let me know.
I have a similar situation. I have not used my Dropbox account in almost a year. I actually forgot I had it. Obviously - not something I need. Anyway - I just got a bill for $102 renewal. I received no notification that it was about to renew. I need to obtain a refund for this and cancel or "downgrade" to free account. Can someone help me on how to pursue this. Unfortunately - it is not clear on the website how this can be done. HELP!
This just happened to me too! Like you said, forgot I even had the account because I havent been using it and without any email warning me of the renewal it was charged! Super frusterated because i would have cancelled and I really don't want to pay another $200 for an account i do not use!
