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Forum Discussion
I'm being charged monthly for an account I've never used.
Hi Everyone,
I was volunteering full time for over a year for a local Not For Profit which I loved but had to leave when things became too strained financially & I've only just discovered that sinc...
Rich
Super User II
Super User II
megs123 wrote:
... is there any way that the money can be recouped?
Typically, Dropbox subscriptions are non-refundable. Maybe if you try contacting support they'll consider a refund if it's a very recent charge, but I wouldn't count on it.
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
