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benjamin83's avatar
benjamin83
New member | Level 2
3 months ago

I have an unauthorized recurring Dropbox Sign payment.

I have received this payment on my card and cant find any active accounts that would be charged. Seems I am not allowed to chat with support with out paying them (I am paying them and dont want to)...
Billing
Dropbox Sign
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for posting on our forum today, benjamin83! 

 

Since it looks like you’re being billed for a Dropbox Sign plan (and not a Dropbox subscription), have you tried logging a ticket with our support team from this page? 

 

If not, please give it a try and send me your ticket number here afterwards.

 

Keep me updated.

benjamin83's avatar
benjamin83
New member | Level 2
3 months ago

Ok thanks for the help

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