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Forum Discussion

Armstrong69's avatar
Armstrong69
Explorer | Level 3
8 months ago

How to upgrade to the Dropbox Basic Extra plan?

Hello,

Hello,

 

Would like to purchase more DropBox space, however the next size plan is 2TB, do not require this much space, its more then HDD size !!

I have spotted on the forum 'Dropbox Basic Extra Plan' which will be perfect for my requirements.

 

Had an on SalesChat with Dropbox advisor, but were unable to provide me the link for this package and to log this query on this forum.

 

So my question is 'How Can I get Dropbox Basic Extra Plan?'

 

Any advice or assistance appreciated 🙂 

  • Hi Armstrong69, I hope you're doing well!

     

    You can try upgrading to the Basic Extra plan using this link. 

     

    However, keep in mind that at the moment, it's only limited to a small number of people.

     

    If the link doesn't help, let me know and I'll be more than happy to help!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Armstrong69, I hope you're doing well!

     

    You can try upgrading to the Basic Extra plan using this link. 

     

    However, keep in mind that at the moment, it's only limited to a small number of people.

     

    If the link doesn't help, let me know and I'll be more than happy to help!

    • GianvittorioN's avatar
      GianvittorioN
      Helpful | Level 5

      I've subscribed a Dropbox Basic Extra few month ago after receiving the invitation in Dropbox desktop app. My wife also received the same invitation but overlooked it because she does't need more space. Now she changed her mind (needs) and few more GB could help her. I looked around but the plan seem to not be accessible to new user. I also used the link proposed in your response but I receive an error.

      It's possible to reactivate the plan or define new one with similar space assigned.

      All other Dropbox plan are so big and costly and we doesn't need so much space an don't want to spend so much money to use 20 or 30 GB out of 2TB

      Maybe one or more plan with 50 / 100 / 200 or so GB are to be introduced as the competition already do. More granularity on the plan offering in my opinion mean enlarge the potential base of customers.

      Thank's for every hint you could provide.

      Regards

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey GianvittorioN, thanks for posting here.

         

        I'm afraid that if this was a special offer that wasn't redeemed, it wouldn't be possible to reinstate it.

         

        If you're looking for some ways to add extra space to yours or your wife's account, though, you can take a look at this page as well.

         

        I hope it helps!

    • jimmle's avatar
      jimmle
      New member | Level 2

      Hi Megan,

      I'm in a similar boat, where 2TB is WAY too much. Can I please also have access to the Basic Extra plan?

      Thanks

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi jimmle, could you let me know if you're able to access this link, while logged into your account, to upgrade to the Basic Extra plan?

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