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Forum Discussion

Armstrong69's avatar
Armstrong69
Explorer | Level 3
8 months ago

How to upgrade to the Dropbox Basic Extra plan?

Hello, Hello,   Would like to purchase more DropBox space, however the next size plan is 2TB, do not require this much space, its more then HDD size !! I have spotted on the forum 'Dropbo...
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  • Megan's avatar
    Megan
    8 months ago

    Hi Armstrong69, I hope you're doing well!

     

    You can try upgrading to the Basic Extra plan using this link. 

     

    However, keep in mind that at the moment, it's only limited to a small number of people.

     

    If the link doesn't help, let me know and I'll be more than happy to help!

jimmle's avatar
jimmle
New member | Level 2

Hi Megan,

I'm in a similar boat, where 2TB is WAY too much. Can I please also have access to the Basic Extra plan?

Thanks

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hi jimmle, could you let me know if you're able to access this link, while logged into your account, to upgrade to the Basic Extra plan?

  • jimmle's avatar
    jimmle
    New member | Level 2
    4 months ago

    Hi Jay,

    Same message-My account isn't eligible. It's worth mentioning that my account is currently subscribed to the Plus (2 TB) plan, with a scheduled cancellation on my next renewal in September. My current plan is too expensive for too much storage space- I'm looking to downsize.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Thanks for the info, the plan should only be available to users on a Basic plan, so it isn't possible to upgrade from a Plus plan. 

       

      Once your account downgrades in September, you can try to upgrade to this plan again.

      • jimmle's avatar
        jimmle
        New member | Level 2
        4 months ago

        Thanks Jay, this is helpful. In the meantime, are you able to share what the plan's pricing and storage options are?

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