We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

rmicken's avatar
rmicken
New member | Level 2
3 months ago

Formswift keeps charging me $37 - sometimes 4 times a month. How can I cancel this?

Hi! Formswift just keeps appearing on my credit card statement charging me $37 over and over.

They are unreachable - keep me in a loop of recordings and dead ends.

Totally hate this switch - I guess they used to be Sign Now? Anyway -

How can I get rid of Formswift and is anyone else having this problem and does anyone have an alternate they can recommend?

Thanks!

Billing
cancellations
Dropbox Sign
Payments
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Sorry to hear about this, rmicken.

     

    It does sound strange that you'd get charged 4 times a month.

     

    I would suggest reaching out to FormSwift about this, which you can do through this page.

     

    Let me know if you have any questions or issues.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions