You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
mliisajarve
2 years agoHelpful | Level 5
Extended Version History plan refund
Hi! Can someone help me and inform me, what can I do? I was login on my Dropbox account in mobile phone and suddenly appeared the modal on the screen and I accidentally clicked on “Confirm”, bu...
- 2 years agoHi!
Yes, I was able to submit my request through the “Other” form and I already got my refund, so all perfect now 🙂 So this topic is solved now.
Mark
Super User II
You'll need to contact Dropbox via www.dropbox.com/support for assistance - as this is a public forum nobody here can help.
mliisajarve
2 years agoHelpful | Level 5
@Mark Sadly I can’t because I can’t submit my request form. Nothing happens like I read some other users have also experienced. Have tried Chrome and Safary.
- mliisajarve2 years agoHelpful | Level 5
The refund request form is broken as others have had the same issue. I was able to submit form in “Other” category so hope to get some help from there.
- Megan2 years agoDropbox Staff
Hi mliisajarve, happy Monday!
Did you receive a ticket number once you submitted your request? If so, feel free to share it with me here.
Keep me posted!
- mliisajarve2 years agoHelpful | Level 5Hi!
Yes, I was able to submit my request through the “Other” form and I already got my refund, so all perfect now 🙂 So this topic is solved now.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!