We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

twofer18's avatar
twofer18
Explorer | Level 3
20 days ago

Can I purchase the extended version history add-on to extend my recovery window?

I have dropbox plus and would like to extend deleted file recovery beyond 30 days. Will the Extended Version Add-On available for $39.99/year allow me to do that?  I have read the documentation on the website and I am only certain I can restore older versions of files, not actual deleted files.  TIA


  • @twofer18 wrote:

    I ... would like to extend deleted file recovery beyond 30 days. Will the Extended Version Add-On available for $39.99/year allow me to do that?


    Yes, but only from the time that you activate it. Meaning if you have a file that you deleted 31 days ago and you purchase the add-on today, you wouldn't be able to recover that file. Only files that are deleted after you purchase the add-on can be recovered beyond 30 days.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    @twofer18 wrote:

    I ... would like to extend deleted file recovery beyond 30 days. Will the Extended Version Add-On available for $39.99/year allow me to do that?


    Yes, but only from the time that you activate it. Meaning if you have a file that you deleted 31 days ago and you purchase the add-on today, you wouldn't be able to recover that file. Only files that are deleted after you purchase the add-on can be recovered beyond 30 days.