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Forum Discussion

juncheng's avatar
juncheng
New member | Level 2
3 days ago

Windows Server 2019: LTS App Still Shows Unsupported OS Message

I'm using Dropbox on Windows Server 2019, and recently it stopped working, saying, "Support for Windows 7, 8, and 8.1 has ended." They provided a link to download a "Long-Term Support" app, but after...
Desktop
Error Messages
Windows
eaomps's avatar
eaomps
New member | Level 1

It seems to help to disable the Dropbox Update Service (dbubdate and dbubdatem) to prevent updating dropbox to LTS Version

cme2's avatar
cme2
Helpful | Level 6
2 days ago

We ended up creating windows firewall rules blocking the DB updater app from getting outbound. 

  • juncheng's avatar
    juncheng
    New member | Level 2
    2 days ago

    It seems like a good solution, but I still hope that Dropbox will officially address this issue.

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