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Forum Discussion
ajborson
3 years agoHelpful | Level 7
Windows 11 Upgrade and cannot get Dropbox to work properly
I recently upgraded my PC desktop to Windows 11. Dropbox worked perfectly in Windows 10, and when I upgraded my laptop to 11, it was seamless. On the desktop, I can access Dropbox through the web,...
- 3 years ago
So...
The secret (as is sadly so often the case) is a re-start.
Once I did that, I was able to get the full Dropbox app to install, and now it looks like I can access the Dropbox files correctly.
I don't understand this, but it did the trick.
thanks to Megan and Jay for your help!
Andy
ajborson
Helpful | Level 7
So...
1. I was able to install an app from outside the Microsoft Store, so I suspect I'm not in S mode. Also, there's no indication that I have the option to get out of S mode, which makes me think I'm not in S mode.
2. I have installed Dropbox for S mode already, but it does not seem to function properly...
3. Before I call Microsoft, and get into the weeds with them, can you offer any other suggestions, to either get Dropbox for S mode to work properly (as I already have it installed), or to get the full Dropbox app installed (since I can apparently install apps from outside of the Microsoft Store)?
ajborson
3 years agoHelpful | Level 7
So...
The secret (as is sadly so often the case) is a re-start.
Once I did that, I was able to get the full Dropbox app to install, and now it looks like I can access the Dropbox files correctly.
I don't understand this, but it did the trick.
thanks to Megan and Jay for your help!
Andy
- Robert T.163 years agoNew member | Level 2
This didn't work for me.
- grov3 years agoExplorer | Level 3
Robert, did you see my earlier comment about finding TWO Dropbox Apps on my Win11 system? When I removed one of them, Dropbox functioned OK, and continues to work OK. (Except for wanting to put a Dropbox link on all my USB drives...)
- RTA9653 years agoNew member | Level 2
Did you have to remove the previous Dropbox desktop app - from when you had windows 10?
- grov3 years agoExplorer | Level 3
Hi RTA,
No, I removed one of the Dropbox Apps after switching to Win 11. Don't have any problems with Dropbox now.
- grov3 years agoExplorer | Level 3
Sorry RTA, might not have correctly responded. When I upgraded from Win 10 to Win 11, didn't initially check Dropbox to see if it was working. Was only went I first went to use it in Win 11 that I found it wasn't working, and ended up on this site. I'm not sure what Dropbox App I removed, but it solved the problem. If you are having problems after upgrading to Win 11, may be worthwhile removing whatever Dropbox App you have and loading a new one.
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