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emendelson's avatar
emendelson
Helpful | Level 7
3 years ago

Windows 11 context menu items disappeared (version 159.4.5870)

I have two Windows systems that use Dropbox Pro. On both systems, the Dropbox items on the Explorer context menus disappeared after the Dropbox app upgraded itself to 159.4.5870.   I hadn't opene...
Desktop
Dropbox Pro
Windows
  • James S.5's avatar
    James S.5
    3 years ago

    *bump*

    This happened to me as well after upgrading to Windows 11 Pro. A simple uninstall did not correct the issue. 

    Completely uninstalling and removing all traces from %appdata% and the registry, rebooting, and then reinstalling fixed the issue.

emendelson's avatar
emendelson
Helpful | Level 7

And today the context menu items reappeared. Apparently I simply didn't wait long enough after the update. Very strange!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey emendelson, thanks for bringing this to our attention and I'm happy to see that the issue is now resolved.

 

If you come across this again, do let us know.

 

Have a great week ahead!

  • James S.5's avatar
    James S.5
    Helpful | Level 5
    3 years ago

    *bump*

    This happened to me as well after upgrading to Windows 11 Pro. A simple uninstall did not correct the issue. 

    Completely uninstalling and removing all traces from %appdata% and the registry, rebooting, and then reinstalling fixed the issue.

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