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Forum Discussion
"updated version of Dropbox for macOS is ready" but no "Get started"
I received an email on 15th Feb 2023 saying "an updated version of Dropbox for macOS is ready" and "...click the Dropbox icon in your menu bar. On the notification that appears, click Get started". I...
Thanks for the screenshot here, Christine!
So, it seems like you're still on the older version of the Dropbox app, as with the new version, the Dropbox folder will be moved to ~/Library/CloudStorage, which cannot be changed.
But not to worry, when the update is ready for your computer, you'll definitely get a notification on your Dropbox icon!
Hi Hannah, thanks for your speedy response.
In Preferences > General it says: "About Dropbox: v168.4.4802"
Here's a screenshot of "Sync":
Hannah
Dropbox Staff
Dropbox StaffThanks for the screenshot here, Christine!
So, it seems like you're still on the older version of the Dropbox app, as with the new version, the Dropbox folder will be moved to ~/Library/CloudStorage, which cannot be changed.
But not to worry, when the update is ready for your computer, you'll definitely get a notification on your Dropbox icon!
I am on the same version as Christine, and I DO have the "Get Started" link. When I do click it, and go through the whole process, I come back to the same message, that there's an update and "Get Started" link. It says "Up to date" when I hover over the task bar icon.
I also tried installing from a fresh download a few minutes ago, to no avail.
Please help?
Thanks,
Brian
- Walter
Hey brianbacin, thanks for the screenshots.
May we reach out via email to have a further look internally at this point?
Definitely, thanks!
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