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cpk1's avatar
cpk1
Explorer | Level 4
4 years ago

Unresponsive Dropbox icon on surface Pro 3

I have installed and reinstalled Dropbox on my Surface Pro 3 and it appears to be working. However, if I single click on the icon in the taskbar nothing happens: I do not get the list of current activ...
Desktop
Setting up the apps
  • Rich's avatar
    Rich
    4 years ago
    cpk1 wrote:
    If I double click on the icon it opens my folder view of the Dropbox directory, a view which I cannot change because I do not have access to the preferences.

    Try a CTRL left-click to access the legacy menu.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
cpk1 wrote:
If I double click on the icon it opens my folder view of the Dropbox directory, a view which I cannot change because I do not have access to the preferences.

Try a CTRL left-click to access the legacy menu.

TruthworkMedia's avatar
TruthworkMedia
Explorer | Level 4
3 years ago

I'm having the same issue on Windows 10 Home, but CTRL left-click doesn't grant me access to the legacy menu. Anybody know another way?

  • TruthworkMedia's avatar
    TruthworkMedia
    Explorer | Level 4
    3 years ago

    Now I see the legacy menu once I've unlocked Windows 10 to full version. But now the program crashes repeatedly and takes up all space in my drives.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi TruthworkMedia, are you files in the Dropbox folder taking up space on your computer?

       

      Are you on a paid plan currently according to this page?

      • TruthworkMedia's avatar
        TruthworkMedia
        Explorer | Level 4
        3 years ago

        Yes, we are in a paid plan. I uninstalled dropbox from my computer at the moment and now only working off of select files I download from the website version. Every time I tried using dropbox, all the space in my SSD would fill up despite choosing "online only" setting.

        To be fair I haven't checked if the other files I wasn't using were actually downloaded, but since dropbox was the only thing I kept in that SSD, I assumed dropbox the culprit.

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