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Forum Discussion
Adrian T.10
9 months agoNew member | Level 2
ubuntu 23.10 stopped working "isn't running / is already running"
Been using dropbox on ubuntu desktop for years, sometime late last week it stopped working. Phone app is uploading photos, I can login to web browser and see photos, but on the desktop ubuntu system...
- 9 months ago
Hi Adrian T.10, thanks for messaging the Community!
When you reinstalled the app, did you perform an advanced reinstallation of the app?
This will help me to assist further!
Jay
9 months agoDropbox Staff
Hi Adrian T.10, thanks for messaging the Community!
When you reinstalled the app, did you perform an advanced reinstallation of the app?
This will help me to assist further!
- Adrian T.109 months agoNew member | Level 2
Thanks Jay, I thought I'd managed to completely remove it the two or three other times, but that seems to have made it work. Only minor problem encountered was that each time it reinstalled it used a new license (stupidly not realising it was the same system), so each time I had to manually go to the website and delete the previous one to get back a device I could use
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