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Forum Discussion

zenchentw's avatar
zenchentw
Explorer | Level 3
5 months ago

The Dropbox app cannot start on Win11 getting this error.

Error Log   bn.BUILD_KEY: Dropbox bn.VERSION: 201.4.5552 bn.constants.WINDOWS_SHELL_EXT_VERSION: 73 bn.is_frozen: True machine_id: 574d7b89-2c76-45d3-971c-175d82f407f9 pid: 21072 cwd: 'C:\\Progra...
Desktop
Error Messages
Windows
  • radical_exponent's avatar
    radical_exponent
    5 months ago

    > File corrupt or os encountered hardware error (0xc0000102)

     

    This indicates that there's some hardware or operating system problem on your device. I recommend running chkdsk.

radical_exponent's avatar
radical_exponent
Icon for Dropbox Engineer rankDropbox Engineer
5 months ago

> File corrupt or os encountered hardware error (0xc0000102)

 

This indicates that there's some hardware or operating system problem on your device. I recommend running chkdsk.

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