We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
ElSid1
3 years agoExplorer | Level 3
The desktop app won't run, Failed to create keystore regkey
Installed DropBox on a clean Windows 10 computer. At one point, was running OK on Admin Account.
Will fail to autorun on standard user account (I had an issue with MS creating a NEW account when I...
- 3 years ago
Hi ElSid1, thanks for bringing this to our attention.
The problem you're experiencing could be related with the level of access to the Windows Registry.
This means that Dropbox is attempting to access vital account information using your Windows Registry, but is being denied permission. If you're not on a Dropbox Basic plan with more than 3 devices connected, try using these steps in order to fix the issue.
Keep me updated with any progress!
Jay
Dropbox Staff
Hi ElSid1, thanks for bringing this to our attention.
The problem you're experiencing could be related with the level of access to the Windows Registry.
This means that Dropbox is attempting to access vital account information using your Windows Registry, but is being denied permission. If you're not on a Dropbox Basic plan with more than 3 devices connected, try using these steps in order to fix the issue.
Keep me updated with any progress!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!