We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Phaedrus351's avatar
Phaedrus351
New member | Level 2
24 days ago

The desktop app on Sonoma didn't create a Dropbox folder, why?

Okay, new Mac, Sonoma, installed dropbox app, it didn't create a Dropbox folder and sync the files to my local storage. If I open it in the app, then right click on the file, there is no sync only do...
Desktop
Folders
Install
Mac
Setting up the apps
Sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
24 days ago

Hi Phaedrus351, thanks for bringing this to our attention.

 

Just to be certain that the app wasn't running correctly, could you reinstall the Dropbox desktop application, without uninstalling it first, by clicking this link?

 

Keep me updated with any progress.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!