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Forum Discussion
Switching account in Windows app
I am using Windows Dropbox app with two different Dropbox accounts. I am used to switching from one account to the other by signing out in the account tab of the settings. Then, are a while, the Dro...
Здравко
Thanks for your information about this.
And now I have found the pitfall as well!
In the browser session, when logging in to Dropbox, the "Remember Me" checkbox was active. This seemed to keep the account logged in even after closing all applicaions and browsers.
After un-checking this box, everything works again as it used to be.
Thanks again for your help!
Hi Cobie van Gils,
You can always reset the Dropbox configuration (and the same for any other application). So, you make it "forgets" about what account has been logged in before. 😉 After exiting/quitting, remove the application folder (i.e. Dropbox folder) from local application data folder (take care that it's NOT your Dropbox data folder - it's different - don't wipe your data out). On next run, everything will be like the application has never been installed.
Good luck.
Hello @Здравко
Thanks for your quick response.
I've tried your suggestion but it doesn't seem to make any difference.
I've also tried logging-out and logging-in Windows in between and even restarting PC, but still Dropbox signs in with the previous account without giving the opportunity to choose which account I want to use.
I've tried your suggestion but it doesn't seem to make any difference.
I've also tried logging-out and logging-in Windows in between and even restarting PC, but still Dropbox signs in with the previous account without giving the opportunity to choose which account I want to use.
- Nancy
Dropbox Staff
Hey Cobie van Gils! Can you send me a screenshot of the option you click on to sign in to Dropbox with your second account, and one more showing what you see right after that?
Hello Nancy,
I've made the two screenshots you've asked for. The Dropbox installation is in Dutch, hopefully that won't be a problem?Login screen that appears after signing outAfter hitting "Aanmelden bij Dropbox" I am automatically logged in again with same accountCobie van Gils, 🤔 as can be seen in the browser view on background you have never logged out of Dropbox. Most probably you keep logged in the account you don't want to use. Did you try log out in advance? 🧐
