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Forum Discussion
Suddenly no Dropbox entries in Win 10 File Explorer context menu.
This is my most used facility. Serious issue now that all entries have vanished - especially 'CopyDropbox link'.
Tried all the obvious restarts (Dropbox, File Explorer, my Win 10 desktop PC(. No sync issues.
Terry, UK
- Megan
Dropbox Staff
Hey Terry P., sorry to hear about this.
Could you please let me know the exact version of the Dropbox desktop app installed in your device as well?
Is the application otherwise working and syncing as normal? Do you see the syncing icons on your files or are they missing too?
If you could also send us a screenshot of the options you get when you right click on files in your Dropbox folder, I'd appreciate it.
Keep me posted!
Could you please let me know the exact version of the Dropbox desktop app installed in your device as well?
210.4.4854 ("Up to date")
"Is the application otherwise working and syncing as normal? Do you see the syncing icons on your files or are they missing too?"
All otherwise is normal.
"If you could also send us a screenshot of the options you get when you right click on files in your Dropbox folder, I'd appreciate it."
Don't see how that will add much to 'entries gone missing' but here's an example:
Hmm - how? You don't make it easy to insert an image! Here's a link instead, obtained by alternative method:
[email removed as per Community Guidelines]
- Megan
Hey Terry P., I've removed your link to avoid unnecessary traffic in your account, from people clicking on it.
You can always use Ctrl+ V to paste your screenshot here. Are you missing other Dropbox right-click options or just the 'copy link' one?
Feel free to also have a look at these steps that our Community Manager provided, and let me know if they help at all.
