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Forum Discussion
dsnidey
3 years agoHelpful | Level 6
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- 3 years agoThat’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
dp75
2 years agoHelpful | Level 6
So I started writing this post, saying 'this worked for me... ' [see below]. I finished writing, then just to be sure, tried a few final tests (having already tested successfully on 5-6 files and a few different folders). Lo and behold, something happened in the background and whatever had been fixed, is now broken again.
I'm no software engineer, but from the sequence of what I did (and what worked when, then didn't), this does not seem to be an Apple issue per se, but a Dropbox issue (and I believe one that the current implementation of sync is responsible for, as it seems like it was only after I saw Dropbox sync'ing some recent files that spotlight reverted to its former non-functioning state).
I'm back to square one, but instead of saying F-it and deleting the whole post, I'm posting in hopes this helps someone figure out how to restore this basic and crucial functionality.
#longtimelistenerfirsttimecaller
-------------
Original post:
Apologies if this solution has already been suggested, but this worked for me:
- quit Dropbox app
- removed Dropbox from mac login items
- restarted mac (confirmed that Dropbox app is not running)
- rebuilt spotlight index for Dropbox location [per https://support.apple.com/en-ie/HT201716 ]
- (I waited ~ 5 minutes to let the index start rebuilding)
- with no Dropbox app running, tested spotlight to search and open files and folders that are in Dropbox subfolders (it worked, including for the exact files that weren't working pre-workaround)
- restarted the Dropbox app
- re-tested spotlight file and folder search and open... and it still worked!
(except, then it didn't...)
- planche2 years agoHelpful | Level 5dp75
You can revert it.
Uncheck all your folders in selective sync (dropbox settings)
Wait and check they are gone from computer
Unlink your Mac/log out in Dropbox app
Delete the Dropbox app.
Download Dropbox from their website again
Install like normally.
IGNORE THE UPDATE NOTIFICATION MENTIONED A COUPLE POSTS EARLIER
Works fine!- minpi2 years agoExperienced | Level 11
Could somebody confirm, that reinstalling STILL works? I did it 2 months ago, did ignore update notification and I am happy user again. My version shows a number 169.4.5684. But if I understand right, some users complain, they are not able anymore to revert, because Dropbox installs already a newest broken version directly?
- dp752 years agoHelpful | Level 6
I followed the workaround on page 1 (and have ignored the DB prompt to upgrade) and it seems to be working.
Dropbox app v170.4.5895
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