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Forum Discussion
Amber J.
10 years agoNew member | Level 1
[Solved] Dropbox installed on my mac but it won't open and other problems.
Ok I just switch from a pc to a mac. I installed dropbox from the website and it shows it's in my applications and in my launch pad but when I click the icon it won't launch. I then tried to uninstall it and it doesn't give me that option when I have all my apps wiggling in my launch pad. So I then researched on how to uninstall and I found that I can pull up finder and drag and drop the application to the trash. When I do that I get a message "The item “Dropbox” can’t be moved to the Trash because it’s open.". So then I try and force quit Dropbox and it isn't listed to be forces closed. So I am assuming it isn't running? Help I just want it off my computer. I don't like items on my computer if I don't or can't use them.
Info on my Mac
OS X Yosemite version 10.10
Please remember that any help that is given I need step by step instructions. I've only had my mac for 2 weeks and I am still learning.
Never MIND! I figured it out. When I click dropbox to open it it just puts up in the menu bar next to the bluetooth and wifi icons. I then click that and see all my files. I was expecting it open up like a window or app. I was then able to quit the application from the icon up at the top of the menu bar. Good cause now I don't have to uninstall it. I really thought Dropbox wasn't working.
- Eric E.19New member | Level 1
Thank you, new to MAC and couldn't figure it out!
- Sabrina N.New member | Level 1
Ditto! Looked everywhere, never thought to look there, why the hell does it go there??? Thank you, Amber!
- suzanne v.1New member | Level 1
I have been paying 109.00 a year for dropbox and I cannot open it on my mac, why is it so complicated, it is just an app, why am I paying if it does not work. How do I get in touch with dropbox, I will not renew this app.
- Amber J.New member | Level 1
Did did you see the icon in the top right corner next to the wifi signal? I don't use Dropbox but to show clients their photos from their photo session.
- David L.66New member | Level 1
Hello everyone,
I can open and read my word and excel documents but I can't write into those existing documents on my apple computer
Can someone help me please
Thank you
David
- Armen A.New member | Level 1
Thanks Amber, would never have noticed it sitting at the top there. How strange! Was doing my head in!
- VickysheNew member | Level 2Hi how do see the solution to this?
- Tom H.Super User
Hey Vickyshe
Look under the opening post for the next in line. It will be tagged as solved. Here is a direct link
If its helpful to you, please kindly use the kudo button below.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]
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