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Forum Discussion
[Solved] Dropbox installed on my mac but it won't open and other problems.
Ok I just switch from a pc to a mac. I installed dropbox from the website and it shows it's in my applications and in my launch pad but when I click the icon it won't launch. I then tried to uninstal...
Never MIND! I figured it out. When I click dropbox to open it it just puts up in the menu bar next to the bluetooth and wifi icons. I then click that and see all my files. I was expecting it open up like a window or app. I was then able to quit the application from the icon up at the top of the menu bar. Good cause now I don't have to uninstall it. I really thought Dropbox wasn't working.
hahahahaha me too! thank you
When I click on the ico a menu opens with all my documents BUT I CANNOT OPEN ANY OF THEM! I have to open a "new finder windwo" and find the old dropbox in the side menu and open the documents that way. This HAS ONLY JUST HAPPENED A FEW DAYS AGO so what on earth has changed? And WHY? It was fine before - you clicked on the icon and the box opened with all the files there - now I just get an elegant window but nothing opens.
- Zed
Dropbox Staff
Hi Notned116,
As a first troubleshooting step, please go to www.dropbox.com/downloading and let the automatic installer download and install the Dropbox app on your computer. In case you have the latest installed, please still go through this process so the version will be refreshed. Then restart your machine.
If the installation fails or the issue persists, so that our support team can investigate more on this, please go to www.dropbox.com/support and submit a ticket request providing a screenshot of what you see failing.
Thank you!
