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Forum Discussion

Road_warrior's avatar
Road_warrior
Helpful | Level 6
26 days ago

Slow sync issue after updating the desktop app to v210.4.4854.

Ive got an issue with the upgrade. Anyone else have the same problem? Slow in sync, VERY slow in making the connection and very useless box that DOES NOT tell me which files it does'nt not recognize....
Desktop
upgrades
  • Road_warrior's avatar
    Road_warrior
    3 days ago

    There isn't a solution. The sync is slow and incomplete files are not shown on any screen, even if you have the ORIGINAL file (and you can see it) on an external drive. I will have to either seek a new computer OR find another provider.

    I now have 212.4.5767 

Road_warrior's avatar
Road_warrior
Helpful | Level 6

 This is the Tray Assistant. There is not button that tell me how to get a list of the corrupted files. There is there nothing on my web page. So how to get a list of the files?

Road_warrior's avatar
Road_warrior
Helpful | Level 6
18 days ago

Here are the screen shots

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    18 days ago

    Could you try updating to the latest version of the app from this page directly and let us know how it goes Road_warrior? 

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