We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Road_warrior's avatar
Road_warrior
Helpful | Level 6
26 days ago

Slow sync issue after updating the desktop app to v210.4.4854.

Ive got an issue with the upgrade. Anyone else have the same problem? Slow in sync, VERY slow in making the connection and very useless box that DOES NOT tell me which files it does'nt not recognize....
Desktop
upgrades
  • Road_warrior's avatar
    Road_warrior
    3 days ago

    There isn't a solution. The sync is slow and incomplete files are not shown on any screen, even if you have the ORIGINAL file (and you can see it) on an external drive. I will have to either seek a new computer OR find another provider.

    I now have 212.4.5767 

Tod-D's avatar
Tod-D
Explorer | Level 3
23 days ago

I'm having a similar problem with this latest upgrade on Linux. I have the problem with both Ubuntu 24.04 and SUSE Tumbleweed distributions

 

It seems to be on a (endless?) loop of indexing, uploading and downloading. I received an error that it lacked permission to Dropbox.txt. I input my super user password with seemed to satisfy the popup. Then it proceeded to it's endless loop.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!