We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Slow sync issue after updating the desktop app to v210.4.4854.
Ive got an issue with the upgrade. Anyone else have the same problem? Slow in sync, VERY slow in making the connection and very useless box that DOES NOT tell me which files it does'nt not recognize....
There isn't a solution. The sync is slow and incomplete files are not shown on any screen, even if you have the ORIGINAL file (and you can see it) on an external drive. I will have to either seek a new computer OR find another provider.
I now have 212.4.5767
Hannah
Dropbox Staff
Dropbox StaffSorry to hear about this, Road_warrior.
Can you let us know what your computer's OS and version is?
Have you restarted your computer ever since this started happening?
And can you please also send us a screenshot of that box you're referring to?
Thanks in advance.
This is the Tray Assistant. There is not button that tell me how to get a list of the corrupted files. There is there nothing on my web page. So how to get a list of the files?
- Walter
Hey Road_warrior - thanks for the screenshot and the additional information.
Could you try clicking on the app's icon and then on the "View sync issues" button to see if there's anything listed there?
When I click, a new screen appears but it is blank except for Like or Dont Like.
meh. It's a dropbox link and shows viewable. Try pasting...
May not be valuable other than confirm the version and updating message that never ends
- Walter
Thanks for the screenshot Road_warrior - much appreciated.
Could you try signing out from your account via the app's preferences and then back in?
If syncing gets stuck again after that, let us know and we'll reach out via email to investigate further.
Here are the screen shots
- Walter
Could you try updating to the latest version of the app from this page directly and let us know how it goes Road_warrior?
