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Forum Discussion
Dropbox App Windows 10: Authorizing App fails repeatedly but log in to Dropbox using browser works
Yesterday, I set up a new Windows computer and migrated Dropbox, which I already used on other machines, one of it on the same network. I logged out on the old machine (because Dropbox Basic allows o...
In this case, and since clearing the browser's cache didn't work, can I send you an email, in order for us to have a closer look into this FritzTheBox?
Hey Megan, thank you for your ideas. My browser‘s cache is cleared each time I close Firefox. The hosts file is inconspicuous. I testet it on five independent machines with the same result. Instead, the analysis of uptrends.de shows what is really going wrong if testing on a IPv4 network. This corresponds with my results of the tracert call. I think, Dropbox‘s network specialists have to keep busy with it.
Megan
Dropbox Staff
Dropbox StaffIn this case, and since clearing the browser's cache didn't work, can I send you an email, in order for us to have a closer look into this FritzTheBox?
Today, accessing dropbox.com from Berlin was successful.
Even a call of "tracert" shows a success now:
Routenverfolgung zu dropbox.com [162.125.248.18]
über maximal 30 Hops:1 <1 ms <1 ms <1 ms OPNsense.localdomain [xx.xx.xx.xxx]
2 <1 ms <1 ms <1 ms gigabitethernet4-lo0-ber-ic-000332.ia.colt.net [195.68.11.26]
3 1 ms 1 ms 1 ms h-62.96.36.150.host.de.colt.net [62.96.36.150]
4 6 ms 3 ms <1 ms 212.74.70.25
5 27 ms 1 ms <1 ms dropbox-v4.bcix.de [193.178.185.125]
6 1 ms 1 ms 1 ms 185.45.11.25
7 <1 ms <1 ms <1 ms 162.125.248.18Ablaufverfolgung beendet.
IMHO it was a networking problem situated in the Berlin/Hamburg region I think. Now solved after 5 days.
- Hannah
Thanks for keeping us updated, FritzTheBox.
If the issue does return, please let us know.
Have a great day!
