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Forum Discussion
Asjadsfjur
2 years agoHelpful | Level 6
Problems created by new Dropbox app
I was able to resolve some of the issues in my last post, but I still have three significant problems, which I describe below.
I was out of the office for two weeks, and when I returned, Dropbo...
- 2 years ago
Hey Asjadsfjur, thanks for reaching out to our Community.
If all the files in your Dropbox folder before the update, were synced and available in your account online, they will also be available in the new location of the Dropbox folder.
You can see more info about the sync icons on your files here.
After the update, all new files added by other computers, will sync as online-only by default.
This and other info about the expected changes that come with Dropbox for macOS (which will answer your questions), can be found here.
Let me know if you have any questions.
Hannah
2 years agoDropbox Staff
Hey Asjadsfjur, thanks for reaching out to our Community.
If all the files in your Dropbox folder before the update, were synced and available in your account online, they will also be available in the new location of the Dropbox folder.
You can see more info about the sync icons on your files here.
After the update, all new files added by other computers, will sync as online-only by default.
This and other info about the expected changes that come with Dropbox for macOS (which will answer your questions), can be found here.
Let me know if you have any questions.
- DBMcNic2 years agoHelpful | Level 6
"After the update, all new files added by other computers, will sync as online-only by default."
This is why I can't & won't do the update and have now turned off auto app updates on my desktop and two laptops. I can't lose the feature of auto-syncing between devices. That was the feature that got me to upgrade so I could have access to multiple folders/files automatically on my six devices (iPhone, iPad Pro, iPad Mini) as well as easily share files with my husband. We travel frequently, I write books, and the auto-syncing is a must for us. There is no way I would always remember to mark new files for offline use on each of my devices. Makes no sense... I don't know if there are other applications that can replace this function, so for now I won't upgrade Dropbox or my Mac OS (currently happy on Monterey).
- Asjadsfjur2 years agoHelpful | Level 6
I'm with you. I really wish that I hadn't upgraded. Is there any way to change fix this problem? If not, I will leave Dropbox. I don't want to have to do that, but I will.
- Asjadsfjur2 years agoHelpful | Level 6
Thanks for the help with this. Is there any way to change the default to having new files be online only? I need all of my files to be stored and synced on all of my machines, and I don't want to have to change that setting manually for every single file or folder that I create.
- Jay2 years agoDropbox Staff
Hi Asjadsfjur, I think you're referring to having your files available offline.
By default, new files will be online-only, however, if you mark individual folders as available offline, files inside those folders will become available offline as well, including new files added from other devices.
- Asjadsfjur2 years agoHelpful | Level 6
Sadly, that won't work for me. I can't imagine have to remember to mark a folder for offline access everytime I create a file or folder. Is there any way for this to be a default setting? If not, I will need to find another cloud service.
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